Templates
Cancellation policy chatbot templates (copy/paste).
Use these messages to confirm your cancellation policy during the booking flow. Pick the tone that fits your brand.
3Policy templates
24 hrsCommon notice window
$29/moStarter plan
Tip
Ask for explicit confirmation.
A simple YES reply documents consent and reduces no-shows.
Templates
Copy/paste policy messages.
Use the friendly tone or the firm version based on your audience.
Friendly confirmation
Bot: Quick note: We require 24 hours notice for cancellations.
Bot: Reply YES to confirm you agree with this policy.Firm confirmation
Bot: Please note our 24-hour cancellation policy.
Bot: Reply YES to confirm you agree before we hold your slot.Deposit reminder
Bot: A deposit is required to hold your appointment.
Bot: Reply YES to confirm and we will send the deposit link.FAQ
Common questions.
Quick answers about cancellation policy messages.
Where should I place the cancellation policy message?
After the client picks a day and time, but before you finalize the request.
Should I ask for explicit confirmation?
Yes. Ask them to reply YES so you have clear consent.
Can I change the wording?
Yes. Keep it clear and short, and avoid overly legal language.
How fast can a booking bot launch?
Most booking chatbot flows launch within 7 days once we have your services and hours.
Contact
Want a booking bot demo?
Tell us about your services and hours. We will build a custom flow and send a demo within 7 days.
- Free demo flow included
- Launch in 7 days
- Starter $29/mo + $99 setup
- Pro $79/mo + $169 setup